In my work, sitemaps are notoriously difficult to present to clients… they’re super dense; they come at the start of a project when you’re just dying to see new visuals; and worst they involve a stranger (me) digging into the depths of your website, turning up your dirty laundry and moving everyone’s stuff around. But this process is a good one, I promise! It’s even perhaps my favorite deliverable to create. This article for RDW’s Change Agents helps to allay common fears and illuminate the purpose of a good sitemap.